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Frequently Asked Questions
Quick answers to common questions
How do I reset my password?
Click on "Forgot Password" on the login page or contact support to reset your password instantly.
Why is my stream buffering?
Check your internet speed (min 15 Mbps for HD, 25 Mbps for 4K). Try using a wired connection or VPN. Contact support if issues persist.
How do I set up on multiple devices?
Use the same login credentials on all devices. Check your plan for the maximum number of connections allowed.
Do you offer refunds?
Yes! We offer a 7-day money-back guarantee. Check our refund policy page for details.